Introduction
At the International Exhibition and Museum of the Prophet's Biography and Islamic Civilization, we are committed to protecting your privacy and ensuring the security of your personal data. This policy aims to explain how we collect and use the information you provide when using our platform or attending our events.
Information We Collect
- Personal information such as name, email address, and phone number.
- Ticket-related data such as booking numbers and ticket details.
- Payment information such as credit card details used to purchase tickets.
- Any additional information you provide when contacting us via email or phone.
How We Use the Information
We use the information we collect for the following purposes:
- Processing ticket purchase requests and completing financial transactions.
- Sending tickets in PDF format via email or SMS.
- Verifying customer identity at event entry points.
- Enhancing your personal experience during events.
- Communicating with you about any changes or updates related to events.
Sharing Information
We do not sell or share your personal information with third parties without your consent, unless it is necessary to comply with legal requirements or to protect our rights or the rights of others.
Data Protection
We take all necessary measures to ensure the protection of the personal information you provide to us. However, it is the responsibility of customers to protect their data, such as electronic tickets or email accounts, from theft or unauthorized use.
Customer Rights
You have the right to:
- Access the personal data we hold about you.
- Request updates or corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data if it is no longer required.
Additional Policies
Please note that by using our platform or attending our events, you agree to all the terms stated in the ticket usage conditions, including those related to the refund policy and entry requirements.
Changes to the Privacy Policy
We may update the privacy policy from time to time to reflect changes in laws or our operational processes. Any updates will be published on this page.
Contact Us
If you have any questions or inquiries about this privacy policy, you can contact us at the following email:
info@salamfairs.com.sa